Service | Concept2

PM3 Troubleshooting

Monitor Resets to Zero or Freezes While Rowing/Skiing

Symptom

While you are rowing or skiing, the monitor either resets to zero or freezes.

Resolution

Perform a full monitor reset.

Warning: Depending on the age of your monitor, resetting the monitor may delete all workout data from the memory; workout data stored on a LogCard will not be deleted. Additionally, following a reset, you may need to re-program your monitor with the correct language, and the current date and time.

To perform a full monitor reset:

  1. Remove both D cell batteries/the battery pack from the monitor.
  2. Leave the batteries/battery pack out of the monitor overnight.
  3. Install fresh batteries/reinsert the battery pack.

If the problem persists, the monitor must be replaced.